Privacy policy

🔒 Data Privacy

LoveNest may collect information necessary to process and manage orders, including:

  • 👤 Name
  • 📱 Phone number
  • 📧 Email address
  • 🏠 Billing and delivery address
  • 🛍️ Order and purchase details
  • 💳 Payment and transaction information
  • 💻 Browser, device and website information

Information may be used to process orders, confirm payments, provide customer support, manage cancellations and refunds, improve our services, prevent fraud and comply with applicable laws. LoveNest may also send promotions, discounts, new arrivals and special offers by SMS, WhatsApp, email or other communication channels, where permitted. Customers may opt out of marketing communications by contacting admin@lovenest.lk or 077 785 7626.

🤝 Sharing of Information

LoveNest may share necessary customer information with trusted service providers, including:

  • 🛒 Shopify
  • 💳 Payment gateways
  • 🚚 Courier and delivery companies
  • 🖥️ IT and hosting providers
  • 📊 Marketing and analytics services

Information may also be provided to authorities where legally required. LoveNest does not sell customers' personal information.

🍪 Cookies

LoveNest may use cookies to:

  • 🛍️ Keep the shopping cart functioning
  • ⚙️ Remember customer preferences
  • ⚡ Improve website performance
  • 📈 Understand website usage
  • 🎯 Support relevant marketing activities

🛡️ Data Security

LoveNest takes reasonable steps to protect personal information from unauthorized access, misuse, loss or disclosure. However, no online system can guarantee complete security.

📩 Contact LoveNest